John Yeo

This course provides an overview of the Creative Problem Solving Model (CPS) with its basic principles, components, stages, phases as well as cognitive and affective tools.

Key Understandings:

• appreciate thinking skills with a diverse set of problem solving, decision making and creativity tools;

• recognize the flexible and eclectic nature of Creative Problem Solving as a change leadership model;

• apply a variety of creative thinking tools to design more innovative processes and products;

• expand their application of CPS to leading for more effective collaboration between colleagues;

• understand the thinking skills framework from a creative change leadership perspective; and

• apply the Creative Problem Solving (Thinking Skills Model) to assess needs and to plan appropriate interventions as a leader.